Last updated: July 27, 2026
At Lampnord, we are committed to providing a smooth and reliable shopping experience. Every order is carefully processed before being shipped, and we always aim to deliver your order as efficiently as possible.
Order Processing
All orders are processed within 1–3 business days after your purchase has been confirmed.
Orders are processed Monday through Friday, excluding Swedish public holidays. During periods of high demand, processing times may occasionally be slightly longer.
Once your order has been shipped, you will receive a shipping confirmation email together with tracking information (when available).
Shipping
We currently offer:
Standard Shipping – Free on all orders
We do not currently offer express shipping.
Estimated Delivery Time
For orders delivered within Sweden, the estimated delivery time is:
This means that most orders arrive within 6–13 business days.
Please note that delivery times are estimates and may vary depending on your location, customs processing (if applicable), weather conditions, holidays, or delays experienced by shipping carriers.
During peak seasons or unforeseen circumstances, delivery may take up to 3 weeks. We appreciate your patience should this occur.
Tracking Your Order
Once your order has been dispatched, you will receive a confirmation email containing tracking information if tracking is available for your shipment.
If you have not received your tracking information within a few business days after placing your order, please contact our customer support team.
Shipping Costs
We offer free standard shipping on all orders.
There are no additional shipping charges unless otherwise stated during checkout.
International Shipping
Lampnord currently ships to selected countries.
Delivery times outside Sweden may vary depending on the destination country and local postal services. Shipping costs, if applicable, will be displayed during checkout before payment.
Customs, Duties & Taxes
For orders shipped internationally, customs duties, import taxes, or other local fees may apply depending on your country's regulations.
Any such charges are determined by local customs authorities and are the responsibility of the customer where applicable.
Delayed Deliveries
Although we work closely with our shipping partners to ensure timely deliveries, delays can occasionally occur due to circumstances beyond our control.
Examples include:
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Customs inspections
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Severe weather
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Public holidays
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Carrier delays
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High shipping volumes
If your order has not arrived within the estimated delivery timeframe, please contact us and we will gladly assist you.
Incorrect Address
Customers are responsible for ensuring that the shipping address provided at checkout is correct and complete.
If an incorrect address has been entered, please contact us as soon as possible. We will do our best to update the address before the order has been shipped.
Once an order has been dispatched, we cannot guarantee that address changes will be possible.
Lost or Damaged Packages
If your order arrives damaged or appears to have been lost during transit, please contact us within 7 days of the expected delivery date.
To help us investigate the issue, we may ask you to provide photographs of the package and its contents.
We will work with the shipping carrier to find an appropriate solution, which may include a replacement or refund where applicable.
Contact Us
If you have any questions regarding shipping or delivery, please contact us:
Lampnord
Email: kontakt@lampnord.se
Phone: +46 70 884 96 56
Address: Mariebergsvägen 5, 451 31 Uddevalla, Sweden
